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Shipping Policy Last Updated: June 5, 2026 Thank you for shopping with Blue Planet Books. This Shipping Policy explains how we process, ship, and deliver orders placed through our website: https://blueplanetbook.com. Order Processing Time Orders are typically processed within 1–3 business days after payment is successfully received. Business days are Monday through Friday, excluding weekends and public holidays. During holidays, promotional periods, or periods of high order volume, processing times may be slightly longer. Shipping Area We currently ship orders to customers in the United States and selected international regions. Available shipping options and delivery estimates will be shown at checkout based on your shipping address. If we are unable to ship to your location, you will be notified during the checkout process or by our customer service team. Shipping Time After your order has been processed and shipped, estimated delivery times are usually: United States local warehouse shipping: 3–7 business days Orders shipped outside the United States: 7–15 business days Please note that delivery times are estimates only and are not guaranteed. Actual delivery times may vary due to carrier delays, weather conditions, holidays, customs processing, local delivery issues, incorrect shipping information, or other circumstances beyond our control. Shipping Fees Shipping fees, if applicable, will be displayed at checkout before you complete your order. From time to time, we may offer free shipping promotions or special shipping discounts. Any available shipping promotion will be shown on our website or at checkout. Order Tracking Once your order has been shipped, you may receive a shipping confirmation email with tracking information, if tracking is available. Please allow some time for the tracking information to update after the package has been handed over to the carrier. If you do not receive tracking information or have questions about your shipment, please contact us at: support@blueplanetbook.com Incorrect Shipping Address Customers are responsible for providing a complete and accurate shipping address when placing an order. Blue Planet Books is not responsible for failed delivery, returned packages, delays, or lost shipments caused by incorrect, incomplete, or outdated shipping information provided by the customer. If you notice an error in your shipping address after placing an order, please contact us as soon as possible at: support@blueplanetbook.com We will do our best to assist you, but we cannot guarantee that the address can be changed after the order has been processed or shipped. Lost, Delayed, or Damaged Packages If your package is significantly delayed, lost, or arrives damaged, please contact us at: support@blueplanetbook.com Please include your order number and any relevant details. If the item or packaging arrives damaged, please include clear photos of the damaged product and packaging. We will review the situation and work with you to find a reasonable solution, which may include a replacement, refund, or other assistance depending on the circumstances. Customs, Duties, and Taxes For orders shipped within the United States, applicable taxes may be calculated and displayed at checkout where required. For orders shipped outside the United States, customs duties, import taxes, VAT, or other local fees may apply depending on your country or region. Unless otherwise stated, customers are responsible for any customs duties, import taxes, or additional fees charged by local authorities or carriers. Blue Planet Books is not responsible for delays caused by customs processing or failure to pay required customs duties or taxes. Delivery Issues Once an order has been transferred to the shipping carrier, delivery is handled by the carrier. We are not responsible for delays caused by the carrier, weather, holidays, customs, incorrect address information, failed delivery attempts, or other events beyond our control. However, if you experience a delivery issue, please contact us and we will do our best to assist you. Order Changes and Cancellations If you need to change or cancel your order, please contact us as soon as possible at: support@blueplanetbook.com We cannot guarantee that an order can be changed or canceled after it has been processed or shipped. Contact Information If you have any questions about shipping or delivery, please contact us: Blue Planet Books Business Name: Tianyu Culture Limited Email: support@blueplanetbook.com Website: https://blueplanetbook.com Business Address: Room 602, 6/F, Qi Ru Commercial Building, 2C Argyle Street, Mong Kok, Kowloon, Hong Kong